congtogell Privacy Policy
This page describes what we collect when you use congtogell and how we keep that data protected. We collect personal and financial information to operate our platform, process your deposits and withdrawals, verify your identity, and detect fraud. All data we hold is encrypted and stored on secure servers.
When you create an account on congtogell, you provide your legal name, email, date of birth, ID number, and address. When you deposit via DANA, e-wallet, mobile banking, or any other payment method, we record the transaction. When you place a bet on Liga 1, watch live-dealer roulette, or spin a slot game, those activities are logged in your account. We use this information to manage your account, fulfill withdrawals, and comply with local regulations.
We do not sell your data to advertisers or brokers. We share information with payment processors, fraud-detection services, and regional authorities only as required by law. This privacy policy applies to all congtogell users in supported jurisdictions. If you have questions about our data practices, our support team can provide more detail.
What we collect and how we use it on congtogell
We collect several categories of data when you use congtogell. Account information includes your legal name, email address, phone number (optional), date of birth, ID number, and address. We use this to verify your identity, prevent fraud, and comply with regional gaming regulations. Verification is required before your first withdrawal.
Financial information includes your payment method (DANA, e-wallet, mobile banking, local payment, etc.), deposit amounts, withdrawal requests, and balance history. We use this to process transactions, reconcile your account, and detect suspicious activity. We never store your full card number or e-wallet password—payment processors handle those securely.
Game activity includes every bet you place on Liga 1 or Piala AFF markets, every slot spin, every live-dealer table session, and every esports market selection. We log the timestamp, stake, result, and balance change. This data helps us verify game outcomes, investigate disputes, and maintain fair play standards. You can view your complete activity history in your congtogell account.
Third-party processors and international transfer
We work with payment processors, encryption providers, and fraud-detection services. These partners may handle your name, email, or payment details as part of their normal operations. For example, when you withdraw via online paymente-wallet's servers process the transaction. When you deposit via mobile banking from a Jakartabased bank, that bank's systems record the transfer.
Our main servers are located outside Indonesia, but we maintain compliance with local data-protection laws. We have data-processing agreements in place with all third-party vendors. Your data is encrypted in transit and at rest. If we ever change a major processor or data location, we notify users in advance.
Cookies and tracking on congtogell
We use cookies to keep you logged in to congtogell and to remember your preferences (language, timezone, display settings). These are essential for the platform to function. We also use cookies to detect fraud and to understand how users navigate our site—for example, which games are most popular or whether the deposit flow works smoothly.
We do not use cookies to track you across other websites. We do not sell cookie data to advertisers. You can disable cookies in your browser, but some congtogell features may not work properly without them.
Data retention on congtogell
We retain your account data for as long as you hold an account with us. After you close your account, we keep transaction records for seven years to meet regional accounting and tax requirements. We delete non-essential data (cookies, session logs) after 12 months of inactivity.
Your rights and our commitments on congtogell
You have the right to access, correct, or delete your personal data held on congtogell. To exercise these rights, contact our support team via the Help option in your account. We respond to all data-access requests within 30 days. If you request deletion of your account, we close it immediately. Deletion of transaction records follows the retention schedule above.
We are committed to protecting your privacy and complying with Indonesian data-protection laws and international gaming regulations. We conduct regular security audits and update our systems to prevent unauthorized access. If we discover a data breach, we notify affected users as soon as possible and cooperate with relevant authorities.
This privacy policy applies to congtogell and our services in all supported jurisdictions, including SurabayaBandungand MedanWe may update this policy from time to time. Major changes are announced via email or on your account dashboard. Continued use of congtogell after an update means you accept the new policy. If you have privacy concerns or questions about how we handle your data, contact our support team—they're available in English and Indonesian and can provide detailed explanations about any aspect of this policy.